Terms & Conditions

All users of Bexout's services, and all customers upon signing up for Bexout's services - web design, development and/or web hosting, agree to comply with Bexout's Terms of Use. They ensure customers are using Bexout's services with due regard to the rights of other Internet users and in conformity with the requirements of Bexout's network environment. The Terms of Use are not exhaustive and Bexout reserves the right to add, delete, or modify any provision of its Terms of Use at any time. Any complaints about a customer's violation of theTerms of Use should be sent to support@bexout.net The supersedes any other agreement with Bexout whether written, oral, by conduct, or otherwise.


Terms of use
This site is owned and ruled by BEXOUT LTD and contains materials, which are ensured partly or entire by BEXOUT and other sources, some of them right protected.


All BEXOUT Customer Billing Policy


Web hosting
All charges are shown in Euro or BGN. BEXOUT accepts the following types of payment:
- Check/money order
- Bank wire transfer

Billing Cycles (Terms)
BEXOUT offers 3 Billing Cycles (terms) for hosting charges: Monthly, Half year (6 months) and Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. 
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal.
All additional features added to an account are charged monthly. 
Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Bank Wire Payments
BEXOUT does NOT charge fees for accepting payment via bank wire, however, your issuing bank may charge a fee for sending the wire. Please add these fees to the amount that you are sending to BEXOUT or the amount credited to your account will be less than your intended payment. 

Hosting Plan Changes
Customers electing to change to a lower priced hosting plan on the same platform will be charged a 19 EU downgrade fee. There is no upgrade fee for upgrading to a higher priced plan

Platform Change
Customers that elect to change plans to a different operating system platform will be charged a 19 EU platform change fee. 

Account Splits and Mergers
BEXOUT encourages customers to merge hosting plans contained in two or more accounts into one account. There is no fee for this service. Customers may also request that BEXOUT separate one or more plans contained under one account into separate accounts. The fee for this service is 19 EU for each new account created and is charged to the new account. Please direct all requests for these services to: info@bexout.net.

Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must contact BEXOUT office , Monday through Friday, 9:00 A.M. to 5:00 P.M. Central Time, at (359) 2771191.Non-BG customers may contact BEXOUT office via email at katya@bexout.net.
Cancellation requests must be received by BEXOUT minimum of ten (10) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by BEXOUT. BEXOUT is unable to cancel your account effective for a future date. BEXOUT will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact BEXOUT office as soon as possible. 

Acceptable Use Policy
BEXOUT reserves the right to refuse service to any site at our sole discretion. Although we do not believe in censorship, BEXOUT does not allow the following types of sites:
websites containing pornographic material 
Racist or hate-related websites 
"Warez" sites, including but not limited to any copyrighted software or music files 
Sites which provide methods for for circumventing copy protection ("cracks", keycodes, serial numbers, decoder chips, etc...) are also not permitted. 
Any other content which is not legal in the Bulgarian Republic 

If by reason of failures of telecommunications or internet service providers, labor disputes, riots, inability to obtain labor or materials, earthquake, fire or other action of the elements, accidents, governmental restrictions or other causes beyond the control of BEXOUT , BEXOUT is unable to perform in whole or in part its obligations as set forth in this Agreement, then BEXOUT shall be relieved of those obligations to the extent it is so unable to perform and such inability to perform shall not make BEXOUT liable to the User. 

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